HOW TO SAY NO POLITELY- THREE STEPS PLAN

 

NO!

It is just a TWO-LETTER word, and it is not a dirty one.

Is the simplest thing to say, yet we hesitate to say it because we believe that saying “NO” can upset people but it is necessary. This is true both at work and in personal relationship.

When we do not want to do something, yet we cannot refuse in the wish, to be good to others. We are afraid about people what they will think of you or how will they react. May be the person won`t like you anymore or you will ruin friendship, relationship or loose their favor or even more.

Saying “YES” may be makes other people happy, which makes you happy too because by nature humans are social creature and we love to help others when we can but at the same time saying “YES” also comes at a price in form of  wastage of time and energy and also takes away from us the other opportunities.

At the same time by agreeing to do something every time doesn’t seem right, it may be comfortable for you but not always the right way to go.

I`ve had this problem before but the moment I learnt to say “NO” I became a happy person and I can say “NO” to the people politely and that too without any shame and regret.

 

Now before learning HOW TO SAY “NO” POLITELY understand that …

Why saying “NO” is difficult but important??

Or

Why to say “YES” when you want to say “NO”??

Or

What should one do while saying “NO” in a situation??

And in reply of this…..

First of all believe that saying “NO” can sometimes be generous and best thing you can do.

However, think about this- if the person is your friend they will understand. In other words, if it`s meant to be it will be.

If you hang yourself in between “YES” or “NO”, you will be wasting time which is extremely valuable. Therefore in the case when you don’t want do something learn to guard your time by saying “NO “and give yourself freedom to spend that time by doing something other which , you really love ,or maybe to be available for the new opportunities.

Believe me people will respect you even more when give them straightforward answer. It takes a little practice to say “NO” in a way that doesn’t offend people, much less to say it in a way that makes folks feel happy they asked.

 

Following are THREE-STEPS PLAN to say “NO” POLITELY….

 

STEP ONE- Practice yourself to say “NO”

Saying “NO” without hurting others is a skill. It is much easier to say “NO” to a proposal when we have sound reason for doing in a way to justify your denial beyond unclear understanding that we should avoid the commitment in question.

This means you need to create the reason for saying “NO” before we need it. We need to make own RULE BOOK to guide so that you don’t have strain over every proposal.

For example when my wife requested me to purchase a TOYOTA, I had to say “NO” because I already have a HONDA CITY, and thus saved myself from the stress I could have experienced while repaying the loan I would have taken.

In this one more example when one of my relative asked for a loan of Rs.2 lakhs for a year. Although he had promised to repay the same in prescribed time and that too with interest, I said “NO” and saved myself from sleepless night with a thought about the possibility of not getting back my hard earned money. In this way I saved myself and overtaxing my relationship in the long run. Therefore think about your wellbeing first and don’t feel blameworthy with this type of your dealing as there is nothing bad about it.

If you say “NO” once you will get used to the word and will say it with ease and without guilt.

 

STEP TWO- Say “NO” by cushioning it with kindness or a compliment

It is tricky but it can avoid your tons of your anxiety. I`ve found it incredibly helpful to have go-to ways to just to say “NO”.

With this you don’t always have to explain others when telling someone “NO” and still it`s more considerate to provide a straight-up “NO” rather than a non-response, because leaving people wondering tends to read as thoughtless.

It is always wise to keep this type of message brief and if possible to be bit short.

Here are 15 tactics of “CUSHIONING NO WITH KINDNESS OR A COMPLIMENT”

1. APPRECIATION: “Thank you very much for your enthusiasm and support! I am sorry I am not being able to help you in this project this time.”
2. LEAVE THE DOOR CRACKED: “I wished to be part of your project, since I am not available for next two months. Will you please ask me again then?”
3. NOT NO, BUT NOT YES: “Let me think about it, and I will get back to you soon.”
4. UNSPECIFIED BUT EFFECTIVE: “Thank you very much for asking my help, still that isn’t going to work out for me.”
5. STRAIGHT FORWARD I AM SORRY: “I desired I could, yet it`s just not going to work right now.”
6. ACCOMODATING: “This seems like great opportunity and thanks for thinking of me for this project, but I have some other commitment. Hence I can’t accommodate, but please keep in touch.”
7. IMPARTIAL NO: “Thanks, Sadly, I have something else.”( Say it bluntly , then shut up)
8. STRICT NO (Bad Example): “I can`t help with that.”
9. STRICT NO (Better Example): “Sadly, I am afraid I can`t help with that.”

10. SUGER COATED NO: “This is a sweet pitch, but our organization doesn’t have a budget for this kind of project right now.”
11. TRY NEXT TIME: “None of those dates work for me, but I would love to be part of your project. Please send me some more dates.”
12. MAKE ATTEMPT LAST MINUTE: “I can`t give my date this month, but I love to do that with you some positively. Will you call me right before you attempt again?”
13.  LET ME TAG YOU UP: “Truly I can`t do it, but I`ll bet ASHISH can. I will ask him for you.”
14. MY FAMILY IS THE REASON: “Thanks very much for your invitation at your son`s marriage, that is the day of my daughter`s birthday which I never miss to celebrate with my family hence I shall not be able to attend your son`s marriage. I hope you will understand this.”
15. SAY NOTHING: Finally keep it mind that “NOT ALL REQUESTS REQUIRE AN ANSWER.” It feels rude to ignore a request, but sometime it is the best way to keep things from getting awkward. At the same time you need not to explain yourself when telling someone “NO”.

With all of these ways to say “NO”, I suggest choose from above some favorites to practice, memorize, and use it effectively next time when you don’t commit in doing something.

 

STEP 3: STICK TO YOU PLAN AND DON’T LOOK BACK

It has been observed that when we make decision of saying “NO” we tend to change our mind later but we are less happy in doing this. However we have to believe in that once we take decision of saying “NO” stick to the same and don’t look back therefore allow to enjoy what we are doing.

This all requires lot of determination. Do not let anybody take you for granted. Saying “NO” is your right. Let others respect your right.

 

6 USEFUL TIPS TO PRAISE TO MOTIVATE EVERYONE IN YOUR TEAM.

 

6 USEFUL TIPS TO PRAISE TO MOTIVATE EVERYONE IN YOUR TEAM.

 

Employee recognition is an integral part of a healthy company culture. It has been found that managers who are constantly praise their employees have lower turnover rate and 79 percent of employees who quit their job have mentioned the lack of appreciation as a key factor for leaving. Therefore recognition and praising is considered to be key point that determine a company`s growth and productivity.

However even knowing this we tend to be a critical lot. Even when the things are going well, we’re busy finding the errors.

Many a time, we have thought of appreciating employees or co workers for their excellent work. However, at last moment we decide to step back because we didn’t know what to say and how to convey it.

First of all let`s understand that what praising/compliment is?

 

A praising/compliment is a polite expression that you show your admiration for an individual. Praising at workplace is kind way to express your gratitude and appreciation for doing the “right thing”. Praising must come from heart, are truthful and are executed professionally in the workplace.

There are many ways to recognize the good work by your employees and praising them.

However presenting some 6 useful tips to give great praise to motivate everyone in your team.

 

1. NOTICE AND PRAISE THE EFFORTS

You need to “practice” and “train” yourself to look for the things that are going right by employee around you. Employees who have gone above and beyond may warrant some extra recognition.

 

“Hey, good job!

Uttering these THREE WORDS isn’t easy, but it can be done. And it can make a world of difference to your ability to lead others to do the “right things”.

So start from today and spent the entire day looking for what`s right and see the difference.

2. WRITE APPRECIATING LETTER FOR GOOD JOB DONE.

No matter how small the “right” things you’ve noticed, start writing appreciating letter for that good job done as this being an authentic gesture your employee will probably remember for a long time, and it also emphasizes you notice and appreciate their efforts.

A mail on this and or “hand written” appreciation letter especially if you have of being critical, would be a turning point to motivate your team.

 

3. FIND WAYS TO CELEBRATE –TEAM MEETINGS AND PRAISING

Most people enjoy recognition and celebration is a great way to do so. Ask the people who are doing the “right things” what celebration might means to them (within appropriate boundaries).

Some praising moments to notice are “Employee of the month, Achiever of month or year etc”. And compliment with a small token of appreciation in term of certificate during in-house or at tourist place TEAM MEETING celebration and some time front of their family are the good way of praising and compliment them out loud. All this will make good impact on morale of your team and may go in long way.

 

4. REMEMBER THE ANNIVERSARY DATE OF YOUR EMPLOYEES.

Keep track of your employees anniversaries like date of birth, marriage anniversary etc and commemorate the event with a friendly card and other memento etc.

You may also encourage higher employee retention by making making a celebration out of every yearly celebration anniversary. This is simple way that you appreciate your employees’ efforts year in and year out.

 

5. DON`T FORGET TO GIVE CREDIT WHERE CREDIT IS DUE

Especially for the big triumphs giving more responsibility is the best way of rewarding the best or star employees. This being another creative way to offer praise is to reward your team member with new work or responsibility they are interested in.

Consider those team members those who have gone above and beyond on assigned project, give them the opportunity to take on a project they are passionate or excited about. This can be not only powerful reward and good opportunity to praise but also a great way to offer an opportunity for growth.

 

6. TEAMWORKS, TEAM REWARDS.

It is true that that great work happens by teams and so should be praised. Team rewards is best way to express thanks to team for the job doing well.

In this again you can organize an award ceremony where you reward the whole team for making outstanding contribution.

 

Just to sum up that praising your employees or team costs of almost nothing. It takes no money and usually a very little time.

But when your team know that your care about them and wish to recognize and praise the efforts done by them in doing “right things” would motivate them and you will get best result from your team.

 

4 STEPS TO DEAL WITH REJECTION IN PHARMA SALES

Rejection can be defined as act of pushing someone or something away.

Rejection are the fact of one`s life. Everybody gets rejected some time. 

Rejection hurts, can make you sad, can make you angry, can surprise you and can leads towards negative thought.

In all rejection is an unavoidable and is integral part of life.

 

Rejection can be at work place, in personal life like love or friendship, at school and even when applying for the job. With time, most of the people get over it.

However when you are sales the rejection for the sales person it is full time, daily job. It is how they put bread on the table.

Fear of rejection is one of main reason the sales profession is considered as tough profession and some time leads to high turnover rates for the beginners.

But the mentally strong person use the feeling of rejection in learning to develop the resilience to hear NO and bounce back quickly and stay motivated and also is an essential emotion  today for any sales person.

Sales persons generally experience rejection when…..

• When doctors rejects your appointment or when he does not prescribe your products.
• When doctor stops prescribing your products and start prescribing your competitor brand.
• You get small increment in salary than anticipated one.
• You do not receive deserving promotion.
• Your senior colleague takes all credit of better performance for the project where your contribution was substantial.
• No attention is given to point of view and even blamed or criticized during sales presentation meetings.

Now the question is how to deal with such “NO, good bye”

First of all be confident in your own abilities and strength.

And here are 4 steps to deal with rejection.

1. Everyone gets rejected- Acknowledge it and take time cool off.

Cool off can be good idea by taking some time away from someone who has rejected you, as hurting them back may be satisfying but won`t help in long run.

At the same time one must keep it mind that it is difficult to get potential customer to say “YES” every time. One must be prepared emotionally to handle rejection. If you are “NOT hearing NO” means you are not doing any business and living in comfort zone.

However hearing “NO” should not damage your enthusiasm or confidence. 

2. See rejection as learning opportunity and don’t stop trying.

Take cool off moment as a learning opportunity and try to find ways that you can set yourself up for better odds of success in the future.

In case you have lost to your competitors because of lack of Product Knowledge, Selling Skills, Communication Skill or any other relevant skills. It is the time to upgrade the mentioned skills so that you can improve In Clinic Performance.

Therefore rejection is not end of the line but the time for self introspection and part of career building process. Never ever stop trying till you succeed.

All this is true for every situation of your life.

3. Talk to professional and ask for the help.

When you are rejected by the doctor for appointment or your company has not given you deserving promotion and you are not sure, that how to handle the same. Do not be afraid to ask for feedback or input from friend, senior colleague, professional etc.

As in such situation you really do need one!

However please take feedback and criticism from them in a positive way so that you can understand the real reason for your rejection. In this way you will be able to understand the specific areas which you need to work upon and improve. As mentioned above it can be Selling Skills, Communication Skills, Body Language or something else.

Once real reason for rejection is identified, accept it gracefully and boldly, make all out effort to improve the need area.

4. Don’t let rejection define you but take this as a way to move forward for positive change.

Mentally strong people do not generalize themselves as failure when they are rejected. If one person, one doctor or one company turns them down for any assignment or project, they don’t declare themselves as incompetent.

They keep rejection in proper perspective. As they believe that one person`s opinion, or one single incident should never defines you that who you are.

Based upon the strength, creativity they have and also based upon the feedback from peers and seniors they work out a plan for themselves and begin time bound improvement activities.

If required they surround with supportive people like coach, mentor, guide who can help them to improve upon weak link and progress in career.

Remember that no one in his life wish to be rejected or to be called as failure.  However accept rejection and handle gracefully and with total professionalism.

Get set for next opportunity and move

6 BEST TIPS TO BE SUCCESSFUL IN LIFE

 It is true that everyone wish to be successful in his/her life.

It is also true that there is no secret to get success in life.

The people those who gets success in life always follows simple but 6 Best Tips To Be Successful In Life.

If you follow these 6 Best Tips To be Successful In Life, you will be able to take control of your life and will be able achieve anything you want in your life.

1. Recognize your intrest/goal.
2. Clear you why.Means why do you want to do?
3. Take knowledge about that in length and breadth.
4. Plan how you are going to achieve that by organizing your goal into long term and short term action plan.
5. Go ahead with what you feel is right with proper monitoring system on time to bases to understand the progress of the same.
6. Do not stop until success  is achieved.

For all this Study, Work Hard and be sure about your efforts because after 5 years people will not ask about your condition but your status.

10 GREAT LEADERSHIP QUOTES WHICH EMPOWERS YOU TO BE A BETTER LEADER

 

Given below are 10 Great Leadership Quotes which inspires you, motivate you, encourage you and empowers you to be a better LEADER.

 

1.    A leader has a vision and conviction that a dream can be achieved. He inspires the power and energy to get it done. – Ralph Lauren

 

2.   Great leaders are not defined by the absence of weakness, but rather by the presence of clear strength.  - John Zener

 

3.   The greatest is necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things. – Ronald Reagan

 

4.   The challenge of leadership is to be strong , but not rude; be kind , but not weak; be bold , but not bully; be thoughtful ,but not  lazy; be humble ,but not timid; be proud , but not arrogant; have humor, but not folly. – Jim Rohn

 

5.   A leader is one who knows the way. Goes the way and shows the way. – John C Maxwell

 

6.   Great leaders are almost always great simplifiers, who can cut through arguments, debate and doubt to offer solution everybody can understand. – Colin Powell 

 

7.   Leadership is not about titles, positions or flowcharts. It is about one life influencing another. – John Maxwell

 

8.   Before you are a leader, success is all about growing yourself. When you become leader success is all about growing others. – Jack Welch

 

9.   A good leader is a person who takes a little more than his share of the blame and little less than his share of the credit. -  John C Maxwell

 

10.                Leadership means setting an example. When you find yourself in a position of leadership, people follow your every move. – Lee Iacocca